FAQ
If for any reason there is a change in your transfer you can go to "My Reservation". By using “My Reservation” you can view, transfer, cancel and suspend your transfer.
How can i find you at the Airport ?
There will be a staff waiting for you at the exit holding a sign saying 247Transfer, the exit is located after the baggage and customs area.
If I can not find the appropriate person from 247Transfer, what should I do ?
If our staff can not find you, the appropriate member of staff from 247Transfer will call your mobile phone. If this should happen please keep your mobile phone swithced on when it is safe to do so in the airport. You can also try to reach the staff at 247Transfer by using the emegency number on your reservation form.
Are there any extra charges involved ?
No. You only have to pay the previously specified amount.
If I can not be at the meeting point or if my flight is delayed, what should I do ?
Please note that; if you inform us that you will be delayed, your transfer driver will wait for you and 247Transfer will not leave you stranded !.
Shuttle Transfer Service; If you are late or have a delay within 45 minutes of your transfer time Then you can use the next 24Transfer shuttle service. You can get the details of the next shuttle service available to you by calling the emegency number which is on your reservation form. We will not charge you for this service. If you do not want to wait for the next shuttle service, you can book a private transfer by asking a staff from 247Transfer or calling the emergency number on your reservation form, you will be charged for this service.
Private Transfer Service & ViP Transfer; If you are late or have a delay when arriving you must contact 247Transfer either by telephone or text message. We will not charge you as your driver will be waiting for you. If your flight has arrived on time and we can not find you at the meeting point, nor can we reach you by telephone, we will leave after 60 minutes of your transfer time. If this was to happen we will not refund your payment.
Private Transfer Service & ViP Transfer; If you are late or have a delay when arriving you must contact 247Transfer either by telephone or text message. We will not charge you as your driver will be waiting for you. If your flight has arrived on time and we can not find you at the meeting point, nor can we reach you by telephone, we will leave after 60 minutes of your transfer time. If this was to happen we will not refund your payment.
Unforeseen circumstances
If there is a delay on our behalf due to weather or traffic conditions you will be notified immediately through the contact number you?ve provided, so please make sure it is correct.
Last minute reservation requests
We do not accept last minute reservations from certain airports, if you would like to make a last minute reservation. Please go to Contact and fill in the contact form. We will use all of our resources to make sure that we can help you. To view last minute dates please go to Rates tab then Airports.
Should I tip ?
Tipping is left to the discretion of the customers. Please note that you do not have to pay anymore money once you have bought your transfer.
What vehicles are you providing for the transfer ?
You can view the transfer vehicles by going to Rates > Airport.
Pricing for Children
Children between the ages of 0-2 years are classed as infants, children between the ages of 3-11 years are classed as a child, children over the age of 12 are classed as adults.
Transfers with pets;
For a problem-free transfer please read the information below !.
Shuttle Transfer Service; If you where to travel with a pet we will accept this as long as they are under 5kg and not over. Pets must be kept in a cage. Please ensure that your pet does not disturb other passengers.
Private Transfer Service & ViP Transfer; Please ensure you have enough space in the transfer vehicle for the amount of pets you have. Be sure to book a bigger vehicle if you have more than one pet or judging on how big your pet is.
Private Transfer Service & ViP Transfer; Please ensure you have enough space in the transfer vehicle for the amount of pets you have. Be sure to book a bigger vehicle if you have more than one pet or judging on how big your pet is.
For departure reservations;
Domestic flights require to check in (at the latest) 1 hour prior and international flights need to check in (at the latest) 2 hours prior to the flight. We reccomend that you judge you picking up time by these details above.
Arrival reservations;
For meeting points at the airport please go to Rates > Airport.
247Transfer.COM reserves the right to refuse service to intoxicated or abusive customers.
No smoking is permitted in any of our vehicles.
When your flight lands you will need to leave enough time for you to get your luggage and go through customs, please take this in mind when you are choosing your pick up time.
FAQ. Airport taxi transfer. Hotel airport transportation
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